Remote Services

Remote Services

To manage your critical equipment and control the fluctuating operational costs associated with your data center, you need to work smarter instead of harder. Vertiv’s remote services provide continuous oversight of your critical infrastructure by equipment and domain experts. You’ll gain extensive knowledge about the health of your critical power and cooling systems through our remote monitoring and diagnostics, and significantly improve the mean time between failures and time to repair.

On-site critical infrastructure management isn’t always an option for businesses with limited internal resources or limited expertise in the varied technologies of today’s complex data centers. It’s especially challenging with the proliferation of mobile data usage requiring businesses to move closer to their customers with dispersed computing. Vertiv’s remote services give you a way to supplement your staff with domain expertise. Our engineers monitor your power and cooling infrastructure, collecting real-time data. This allows you to ensure data center availability by fixing minor equipment problems before escalation, optimizing equipment life, and making informed maintenance and replacement decisions.

Best Suited For
  • Banking, Financial and Insurance
  • Data Center/Colocation/Hosting
  • Healthcare
  • Retail and Wholesale
  • Telecom

Features

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Continuous connectivity for critical infrastructure oversight is achieved through installation of a secure communication device
Programming of software ensures your unique monitoring requirements can be achieved
Hardware maintenance and software updates keep your remote monitoring program operating smoothly
Comprehensive report, available via an online customer portal, provides monthly alarm and equipment health summaries to keep you informed of critical system operation and the recommended action plan

Benefits

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Improved availability results from fixing minor equipment problems before they escalate 
Faster mean time to repair (MTTR) is possible based on greater insight into problems and fast response times
More cost-effective and efficient maintenance is achieved by making better informed maintenance and replacement decisions 
Fewer emergency maintenance costs are incurred because properly maintained equipment is less likely to fail unexpectedly 
Improved asset management and planning results from data collection and expert analysis 

Contacts

Sales In USA Change Location
FEDBIZ IT SOLUTIONS LLC
305 HARRISON STREET SE STE 1C LEESBURG Virginia 20175
Service areas of focus:
GHA TECHNOLOGIES
407 HANRAHAN CT SE LEESBURG Virginia 20175
Service areas of focus:
ADAR INC
16182 HILLSBORO RD PURCELLVILLE Virginia 20132
Service areas of focus:
FRANK PARSONS BUSINESS PRODUCTS
4309 HENNINGER CRT ASHBURN Virginia 20147
Service areas of focus:
INTELLIGENT DECISIONS INC
21445 BEAUMEDE CIR ASHBURN Virginia 20147
Service areas of focus:
Liebert Products & Services-Capitol Sales Office
Email Contact +1 703 726 4100 Fax +1 703 729 3837
44611 Guilford Dr Ste 180 Ashburn Virginia 20147
Service areas of focus:
ANIXTER - FEDERAL SALES DC METRO
45075 OLD OX RD DULLES INTERNATIONAL Virginia 20166
Service areas of focus:
DIGITAL TECHNOLOGIES INC
STE 550 45150 BUSINESS CT STERLING Virginia 20166
Service areas of focus:
DULLES ELECTRIC SUPPLY CORP
22570 SHAW RD STE 150 STERLING Virginia 20166
Service areas of focus:
E TEL SYSTEMS CORP
STE 140 43766 TRADE CTR PL DULLES Virginia 20166
Service areas of focus:
Support Change Location
ASCO Services, Inc.
50 Hanover Road Florham Park New Jersey 07932
Service areas of focus:
VERTIV (Chloride)
Email Contact +1 713 934 5100 Fax +1 713 934 5195
5980 West Sam Houston Parkway North, Suite 100 Houston Texas 77041
Service areas of focus:
IT Solutions (Support)
Service areas of focus:
VERTIV (Energy Systems - Account Management)
Service areas of focus:
VERTIV (Energy Systems - DC Power Depot Repair)
Service areas of focus:
VERTIV (Energy Systems - DC Power Product Training)
Service areas of focus:
VERTIV (Energy Systems - DC Power Technical Support)
Service areas of focus:
VERTIV (Energy Systems - Installation & After Market Services)
Service areas of focus:
VERTIV (Energy Systems - Outside Plant Technical Support)
Service areas of focus:
VERTIV (Energy Systems - Spare Parts)
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