Preventive Maintenance

Vertiv LIFE Services

Vertiv LIFE Services provide real-time visibility into your critical systems, resulting in early detection of anomalies and immediate reaction in case of alarms. Adding in the diagnosis capability of remote system engineers allows our technicians to be armed to quickly, accurately, and safely restore equipment to its proper operating condition.

Seconds matter when business-critical systems go down, with the recovery potentially taking hours or even days to restore the entire infrastructure, damaging reputation and the ability to trade. Vertiv LIFE Services provide remote diagnostics and preventive monitoring service for UPS and Thermal Management equipment delivering increased uptime and operational efficiency. Through the data transferred from your equipment, our remote service experts gain the real-time insight and information needed to quickly identify, diagnose, and resolve any irregularities that may arise in operation, ultimately taking responsibility for your critical assets 24/7. With Vertiv LIFE Services you can be sure to experience unparalleled system protection and support, for complete peace of mind.

Features

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Remote monitoring of equipment key control parameters happens 24/7 to allow for early detection of trends and operating anomalies that may lead to critical failures. Vertiv LIFE Services collect real time events and measures for Power and Thermal equipment
Data analysis performed by remote system engineers provides interpretation of trends and critical system warnings, alarms and status messages to recommend actions ensuring system optimal performance
Remote problem diagnosis, using the extensive data collected, determines the cause of warning and alarm conditions, identifies potential problems, and provides information on performance trends
Periodic reports. You will receive a comprehensive report detailing the working order of your equipment and its operational performance

Benefits

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Vertiv LIFE Services grant uptime assurance by enhanced system’s availability
First Time Fix Rate granted by remote diagnostic and appropriate site dispatching - we diagnose the issue and dispatch an expert carrying the right parts to restore normal operations
Fast Incident Response allowed by immediate reaction and definition of the best course of action - your system stays in contact with our LIFE Services Center providing all the fundamental information to diagnose his health status
Unparalleled peace of mind having experts analysing and managing the health status of your system 24/7
Reports displaying how your critical systems are smoothly operating and continuously monitored

Downloads

Brochures and Data Sheets

Contacts

Sales In USA Change Location
Liebert Products & Services-Capitol Sales Office
Email Contact +1 703 726 4100 Fax +1 703 729 3837
44611 Guilford Dr Ste 180 Ashburn Virginia 20147
Service areas of focus:
ASCO Power Technologies (Maryland, Southern Delaware, Washington DC and VA)
Email Contact +1 571 313 8041 Fax +1 703 342 0391
12310 Pinecrest Road, Suite 204 Reston Virginia 20191 USA
Service areas of focus:
Liebert Products & Services-Virginia Sales Office
Email Contact +1 804 747 6030 Fax +1 804 270 5703
1011 Technology Park Drive Glen Allen Virginia 23059
Service areas of focus:
Vertiv (Avtron LoadBank)
Email Contact +1 216 573 7600 Fax +1 216 573 5953
6255 Halle Drive Cleveland Ohio 44125 USA
Service areas of focus:
Anthony Vaccariello
Service areas of focus:
Support Change Location
ASCO Services, Inc.
50 Hanover Road Florham Park New Jersey 07932
Service areas of focus:
VERTIV (Chloride)
Email Contact +1 713 934 5100 Fax +1 713 934 5195
5980 West Sam Houston Parkway North, Suite 100 Houston Texas 77041
Service areas of focus:
Vertiv – Technical Support for IT Management & Software
USA
Service areas of focus:
VERTIV – PRODUCT ACCOUNT MANAGEMENT FOR DC POWER & OUTDOOR ENCLOSURES
USA
Service areas of focus:
VERTIV – SERVICES ACCOUNT MANAGEMENT FOR DC POWER & OUTDOOR ENCLOSURES
USA
Service areas of focus:
VERTIV – TECHNICAL SUPPORT FOR DC POWER
USA
Service areas of focus:
VERTIV (Energy Systems - DC Power Depot Repair)
Service areas of focus:
VERTIV (Energy Systems - DC Power Product Training)
USA
Service areas of focus:
VERTIV (Energy Systems - Outside Plant Technical Support)
Service areas of focus:
VERTIV (Energy Systems - Spare Parts)
USA
Service areas of focus:

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Preventive Maintenance Services

Preventive Maintenance Services from Vertiv will evaluate the condition of your equipment and determine the most cost-effective and manageable solution to ensure its overall performance, safety and reliability.

November 25, 2016