Preventive Maintenance

UPS and Thermal Management Preventive Maintenance

Protect your core Critical Infrastructure with a single service partner.

The regular maintenance of the critical infrastructure supporting the business operations is vital. Proactive equipment maintenance reduces downtime and extends equipment life, which in turn maximises return on investment and increases system availability. Vertiv supports your entire critical infrastructures with an extensive service offering, enhancing network availability and ensuring total peace of mind 24/7. Our approach to servicing critical infrastructure covers all aspects of availability and performance, servicing from UPS to cooling equipment or entire mission-critical systems. Vertiv's service programs together with LIFE Services deliver the most comprehensive insurance for business protection. Vertiv LIFE Services is the remote diagnostics and preventive monitoring service for UPS and thermal management equipment.

Features

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Vertiv's regular preventive maintenance programs include 24/7 emergency callout and Vertiv LIFE Services, the remote diagnostic and preventive monitoring service
Preventive Maintenance visits adhering to detailed Scopes Of Work and followed by technical customer reports
Granted Response Time at site ranging from next business day to clock hours 24x7
Site activity schedule during normal working hours and 24x7 based on the application needs
Original manufacturer spares granting quality and compatibility anytime during equipment lifecycle
Planned software and firmware upgrades on equipment controls
Consumable replacement and lifecycle components management
24x7 Technical support hotline and alarm escalation processes

Benefits

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Factory trained Customer Engineers and Vertiv LIFE Services grant you an immediate reaction and best in class first time fix, maximising your critical infrastructure uptime and preventing unexpected shutdown
Optimised equipment and system operations increasing infrastructure lifetime by tuning and upgrading the system based on the actual application
Vertiv Customer Engineers with extensive technical knowledge, experience and commitment to safety grant a steady delivery of services both in a routine and in an emergency situation

Downloads

Brochures and Data Sheets
Technical Specifications

Contacts

Sales In USA Change Location
ASCO Services Sales
USA
Service areas of focus: Project Services, Maintenance Services, Performance Optimization Services
Support Change Location
ASCO Services Support
USA
Service areas of focus: Project Services, Maintenance Services, Performance Optimization Services
ERS/HVM Industrial Service Support
USA
Service areas of focus: Project Services, Maintenance Services, Performance Optimization Services

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